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Terms & Conditions
By Submitting an order, you understand Golden Needle can not be liable for any misuse of products sold on our site.
You also acknowledge that the information on this website is for educational purposes only and understand these statements have not been evaluated by the FDA. No products or its description listed at GoldenNeedleOnline.com is intended to diagnose, treat, cure, or prevent any disease or substitute the advice from a licensed healthcare practitioner or doctor.
Product descriptions, including the ingredients, dosage, and prices may change without notice. We cannot guarantee all information is up to date and/or accurate. If there is a discrepancy with a product description, please email us or call with details before placing an order and we will reply within one business day.
INFESTATION POLICY
Will offer a full and immediate refund for any items which are found to contain insects within a 30-day period. We require proof of infestation by way of photograph and herb lot number. Any items infested after this period of time will become the sole responsibility of the purchaser. Refunds are only available for the dollar value of the merchandise and we will not be liable for any other expenses incurred as a result of infestation.
Authorized Reseller Agreements
By creating an account and purchasing items from the below brands, you thereby accept and agree to become an authorized reseller of that brand. You are thereafter subject to the terms of the reseller agreement and agree to abide by the requirements of the reseller agreement. Please click on the link to review the policy.
Health Concerns Reseller and MAP Policy
Washington Homeopathic Reseller Policy
Ayush Herbs Reseller & MAP Policy
International Shipping
Shipments are limited by region and item. If you do not see your country listed as an option when registering you will need to email us to inquire shipping availability. We offer FedEx for priority service which includes your brokerage cost and will be highly trackable and fast. The other option for international shipments is United States Postal Service as an economy service that will end up in your countries mail system for final delivery. The Postal option will not include any brokerage fees and have little to no tracking capabilities.
Note: No shipping method offered will cover your taxes and/or duty fee's. You will be required to pay this to your country before they release your package no matter what shipping option you choose. Refusing to pay duties or taxes will forfeit the shipment without refund.
Finally, by submitting an order, you also verify you have read our shipping and return policies and agree to them.