Returns

All returned merchandise must be preapproved and in unused, salable condition (i.e unmarked, original, undamaged packaging). Returns are accepted within 30 days for exchange for a store credit only.  All returns will be subject to a restocking fee and shipped at the buyers expense.

Please include a copy of the original invoice with your return or obtain an authorization by calling (866) 222-2999 or emailing info@goldenneedleonline.com.

Return policy for Media:

Books, CDs & DVDs may be returned within 15 days with a receipt. These items must be unopened in the original packaging. Defective items may be exchanged for the same title.  All returns will be subject to a restocking fee and shipped at the buyers expense.

Body Support System products returns will be subject to a restocking fee and shipped at the buyers expense.

OakWorks Tables and Chairs are made to order and are not returnable.

Please ship all returns to:
Golden Needle Returns
2 Rutledge Circle
Fletcher, NC 28732